Effective Date: April 16th, 2022
Thank you for playing our games! This Privacy Policy describes:
- The ways we collect personal data about you and why we do so
- How we use your personal data, and
- The choices you have about your personal data.
This Privacy Policy applies to Shine Games's games and related services, which we here collectively call the Service. We may periodically update this Privacy Policy by posting a new version. If we make any material changes, we will notify you as required under applicable law, including by posting a notice in the Service prior to the change becoming effective. Your continued use of the Service after the effective date will be subject to the new Privacy Policy.
CONTACT US
If you have questions about data protection, or if you have any requests for resolving issues with your personal data, we encourage you to primarily contact us through the support features within game, so we can reply to you more quickly. Alternatively, you may contact:
email: feedback@shinegame.xyz
THE DATA WE COLLECT
The categories of personal data we collect depend on the Services you use, and the requirements of applicable law.
Data you provide us directly.
- Email address
- Player name and password
- Your messages and other content you submit when you use the Service
- Our payment service providers will collect your payment details in connection with any purchases
Data we collect automatically.
- Data about your account and game progress, including in most cases an automatically created internal account ID
- Your IP address and mobile device identifiers (such as your device or advertising ID)
- Data about your device, such as device name and operating system, and language
- Approximate location data (as derived from IP address)
- Data about your use of the Service, such as gameplay data, purchases made and your interactions with other players inside the Service
You also have the option to create a Shine Games ID using your email address.
Data we collect from our partners.
We also use third-party partners, such as social networking sites, data analytics providers and advertising networks to supplement information we have about you, such as:
- Data we receive if you link a third-party tool with the Service (such as Google, Facebook)
- Data to fight fraud (such as refund abuse in games)
- Data from platforms that the games run on or data from payment service providers (such as payment verification data)
- Data that you have made available to us from a third party service (such as Google, Facebook) via your privacy settings
WHY DO WE COLLECT YOUR DATA
We use your data for a variety of business purposes, such as:
To make the Service work.
To perform the contract, we process data necessary to
- Create accounts and allow you to play our games and use our Service
- Operate the Service
- Verify and confirm payments
- Provide and deliver products and services you request
- Send you Service-related communications
To make the Service more suitable for our players.
To provide a great Service to our players, we have a legitimate interest to collect and process necessary data to
- Update and develop player profiles
- Develop and improve the Service and player experience
- Manage our relationship with you
- Provide social features as part of the Service
- Customize your Service experience
- Respond to your comments and questions and provide player support
- Send you related information, such as updates, security alerts, and support messages
- Enable you to communicate with other players
To keep the Service safe and fair.
Ensuring a level playing field in the Service is a top priority for us.
In order to keep the Service and its social features safe and fair, to fight fraud and ensure acceptable use otherwise, we have a legitimate interest to process necessary data to
- Analyze and monitor use of the Service and its social features
- Moderate chats either automatically or manually
- Take action against fraudulent or misbehaving players
To analyze, profile, and segment.
In all of the above cases and purposes, we may analyze, profile and segment all collected data.
With your consent.
With your consent, we may process your data for additional purposes.
WHO CAN SEE YOUR DATA
Apart from Shine Games, your data can be accessed by others in the following situations:
Other players and users.
Social features are a core component of our games. Other players and users may, for example, see your profile data, in-game activities and read the messages you have posted.
Public authorities.
In order to verify payments and combat fraud and illegal activity, we may provide it to public authorities in response to lawful requests.
We may also disclose your data based on your consent, to comply with the law or to protect the rights, property or safety of us, our players or others.
YOUR RIGHTS AND OPTIONS
Push Notifications
We may send you push notifications through our mobile applications. You may at any time opt-out from receiving these types of communications by changing the settings on your mobile device.
Your other rights.
You also have the right to correct your data, have your data deleted, object how we use or share your data, and restrict how we use or share your data. You can always withdraw your consent. We will respond to all requests within a reasonable timeframe.
Players logged in via Facebook can go to the App and Website Settings tab of your Facebook profile, and after deleting the app, initiate a data deletion request to delete your data.
If you wish to exercise any of your data subject rights described above, please use the support options described in “Contact Us” above. We will respond to all requests in accordance with applicable laws. To protect your privacy, we may also take additional steps to verify your identity before fulfilling your request, such as by requesting you provide us a purchase receipt or other account information, asking you to link your email address with your game account, or asking you to answer questions regarding your activities on our Services. Once you have verified your identity, you may also designate an authorized agent to exercise your rights on your behalf by providing the agent’s contact information to our customer support staff, as required by applicable law.
You have the right not to receive discriminatory treatment as a result of your exercise of these rights.
HOW DO WE PROTECT YOUR DATA
Security Safeguards.
In order to help ensure a secure and safe player experience, we are continuously developing and implementing administrative, technical and physical security measures to protect your data from unauthorized access or against loss, misuse or alteration.
Data retention.
We retain your data for as long as your account is active or as needed to provide you the Service. We may for example periodically de-identify unused game accounts, and we may regularly review and de-identify unnecessary data.
Note that if you ask us to remove your personal data, we will retain your data as necessary for our legitimate business interests, such as to comply with our legal obligations, resolve disputes, and enforce our agreements.
Data deletion.
Users who log in with facebook can send a data deletion request on the "Settings" -> "Apps and Websites" page of www.facebook.com, and we will automatically delete the user data after receiving the request.
Or, contact the customer service (GM) in the game and submit a deletion request in text. After we verify and confirm that the deletion request is made by the person, we will manually delete the user data. When verifying that the deletion request is from the person, the information we will verify includes but is not limited to game records, payment records, login records, etc., so as to judge that the deletion request is not made maliciously by others.
After the deletion of user data, related functions bound to the data will not work normally.